Michelle Auger brings more than 15 years of experience in operations leadership, business management, financial services, and client service. Her background includes scaling businesses, leading teams, and building the systems and processes needed to support growth.
A strong focus of Michelle's work has been improving how businesses operate by streamlining processes, strengthening internal organization, and creating greater efficiency and accountability. She has developed workflows, formalized operating practices, and built systems that help teams communicate clearly, work cohesively, and maintain consistent standards.
She values being part of a collaborative team and takes pride in building strong working relationships that make the entire organization more effective.
Michelle's financial-services experience includes processing and reviewing transactions for accuracy, preparing performance comparisons, and working with retirement and insurance products, including Traditional and Roth IRAs and annuities. She has also handled highly sensitive personal and financial information, including Social Security numbers and banking information, with responsibility for identity verification, confidentiality, and compliance with established requirements.
Her approach to client service is rooted in trust, discretion, responsiveness, and follow-through. Michelle is known for anticipating needs, communicating clearly, resolving issues, and building dependable relationships with both clients and colleagues.
She is excited to bring her operational experience, financial-services knowledge, and commitment to teamwork to North Atlantic Investment Partners.
Michelle lives in North Reading with her son. Outside of work, she enjoys spending time with him and sharing their love of the performing arts. She also enjoys photography, music, art, and cooking.